Frequently Asked Questions

We are a digital marketing agency that exclusively serves logistics and freight companies. We help trucking companies, freight brokers, 3PLs, and supply chain businesses get more clients through professional websites, SEO, lead generation, and paid advertising.

We only work with logistics companies. We are not generalists who also build websites for restaurants and retailers. Our team understands freight terminology, how shippers evaluate carriers, and what content actually converts in the logistics industry.

We primarily serve US-based logistics companies, but we have worked with Canadian and Mexican freight companies operating in the US market.

We typically kick off new projects within 1-2 weeks of signing. Website projects take 4-6 weeks, while SEO and marketing campaigns can launch within days.

Yes. All retainers are month-to-month with 30-day cancellation - no long-term contracts. If you are not seeing results, you can cancel at any time. For website projects, we work in milestone phases with your sign-off at each stage, so you are never committed to a full project that is not meeting expectations. We are confident in our work, which is why we have a 4.9-star average rating and 98% client retention rate.

Most logistics websites range from $1,000 to $4,500 depending on the number of pages, features, and complexity. A basic 5-page site starts at $1,000, while a robust site with quote forms, service lane pages, and SEO starts around $1,500.

Most projects are completed in 4-6 weeks from the time we receive your content and feedback. We use proven logistics website frameworks rather than starting from scratch.

We can work with your existing content or create new copy for you. We have a content team that specializes in logistics industry writing - from service descriptions and capability statements to case studies and blog posts. Most clients provide brand guidelines and key service details, and we handle the rest.

Yes. Every website we build is fully responsive and optimized for mobile devices. Most shippers research carriers on their phones, so mobile optimization is a core requirement - not an afterthought.

Yes. We build on content management systems that allow you to make basic edits without technical skills. We also offer ongoing maintenance packages if you prefer we handle updates and additions.

AIO (AI Overview Optimization) and GEO (Generative Engine Optimization) are the new frontier of search. Instead of just ranking on Google, we optimize your content to be cited in ChatGPT, Perplexity, Google AI Overviews, and Copilot when shippers ask AI for logistics recommendations. This is now the highest-ROI channel for lead generation. According to Gartner (2025), 65% of B2B buyers start their vendor research on AI-powered search engines, making AIO/GEO essential for logistics lead generation.

AI citations can appear within 2-4 weeks of proper implementation, much faster than traditional SEO which takes 3-6 months. Full AI search citation coverage across all platforms typically takes 3-5 months. McKinsey research (2024) shows that companies investing in both AI search and traditional SEO see 3x faster lead generation than those relying on SEO alone.

SEO is a long-term investment. Most clients see ranking improvements within 3-4 months and consistent lead flow by month 6. We recommend combining SEO with AIO/GEO for faster returns. Per Forrester (2025), B2B companies that combine traditional SEO with AI search optimization see 40% higher lead quality within the first 6 months.

We focus on high-intent commercial keywords and AI search queries - terms that shippers type into ChatGPT and Google when evaluating logistics partners.

Yes. Local SEO is a core part of our service. We optimize Google Business profiles, AI citations, local citations, and location-specific landing pages for multi-location logistics companies.

Absolutely. GBP optimization is included in every SEO package. We manage your profile, posts, reviews, and local citations.

We use a multi-channel approach: AIO/GEO for AI search citations (ChatGPT, Perplexity, Google AI Overviews), SEO for organic traffic from high-intent logistics keywords, PPC for immediate visibility on Google and LinkedIn, content marketing to build authority and trust, and conversion-optimized websites designed specifically for logistics lead capture.

Results vary by market density and competition, but our clients typically see a 300% increase in AI search visibility within 3 months, consistent inbound lead flow from both AI search and Google within 4-6 months, and an average of 3+ qualified shipper conversations per week by month 6. Our aggregate data across 50+ logistics clients shows an average 200% organic traffic increase and 40% reduction in customer acquisition costs.

No reputable agency guarantees specific rankings or lead numbers. Google and AI search engines do not work that way. What we guarantee is our effort, expertise, and an approach grounded in logistics industry data. We show you exactly what we are doing, what results we are getting, and what we recommend next - every month.

Yes. Our monthly retainers are month-to-month with no long-term contracts. We require 30 days notice, but there are no cancellation fees or penalties. If we are not delivering value, you leave.

Yes. We manage Google Ads and LinkedIn campaigns specifically for logistics companies, paired with AIO/GEO remarketing to reach prospects who engage with your brand in AI search. Our PPC approach focuses on lead quality over volume.

All retainers are month-to-month - cancel anytime with 30 days notice. Website projects use milestone-based billing with sign-off at each phase, so you maintain control over investment. We have never had a client dispute our work quality because we overcommunicate and deliver what we promise.

You are assigned a dedicated account manager who becomes your primary point of contact. We schedule a kickoff call within the first week to align on goals, timelines, and expectations. You then receive a detailed onboarding questionnaire covering your services, target markets, competitors, and brand preferences. Our discovery process begins immediately, and you will have a strategy roadmap within 2 weeks.

Weekly check-in calls during the first month to ensure smooth onboarding and rapid iteration. After the initial phase, we transition to bi-weekly or monthly calls depending on the engagement scope. You always have direct access to your account manager via email and phone - no support tickets, no automated systems.

Yes. You receive monthly reports with key metrics - traffic, rankings, leads generated, cost per lead, and conversion rates. We also provide real-time access to analytics dashboards so you can check performance anytime. Every report includes actionable recommendations for the next period.